Email Marketing for Multiple Departments using Sub-Accounts

Tiered account structure

Managing email communications across multiple departments shouldn't mean risking costly mistakes or losing brand consistency.

Sub-accounts give you centralized oversight with departmental autonomy, and the peace of mind that your team can’t accidentally email thewrong audience.

What are sub-accounts?

Sub-accounts are separate operational units within your main account. Each functions like its own email communications platform with independent contacts, campaigns, and subscriptions – all managed from a single administrative dashboard.

Most importantly: each sub-account can only see and access their own data. 

Email marketing sub accounts

Key Benefits of Sub-Accounts

Subaccount access

Maintain separate relationships

The same contact can exist in multiple sub-accounts with different subscription preferences. If someone unsubscribes from one department, it doesn’t affect their other subscriptions. 

Ensure Brand Consistency

Centralized template management that can be shared across departments. Define editable and static sections in your templates.

Sub account templates

Simplify IT and risk management

  • Single sign-on and two-factor authentication in one place
  • One vendor relationship instead of multiple platforms
  • Consolidated billing and unified support
  • Easier compliance audits and data governance

Save Money

One consolidated bill costs less than managing separate platforms for each department. Your first sub-account is included at no additional charge, with affordable flat fees for additional sub-accounts. 

 

Perfect For

  • Post-secondary institutions – Different faculties, alumni relations, student services etc.
  • Municipalities – Parks & recreation, public works, emergency services, and community programs
  • Public health organizations – Regional health units, vaccination clinics, specialty departments
  • Associations - Membership, professional, industry, alumni organizations
  • Non-profits - advocacy organizations, community service, arts & culture, youth development

Is a sub-account structure right for you?

You're a great fit if:

  • You have multiple departments, locations, or divisions that need to send email communications
  • Different teams need to manage their own contacts and campaigns
  • You want centralized oversight without micromanaging every department
  • Brand consistency and compliance are important
  • You're currently juggling multiple email platforms

You might not need sub-accounts if:

  • You're a single department or small team with shared contacts
  • Everyone on your team needs access to all contacts and campaigns
  • You don't require separate subscription management across departments

Customers Using Sub-Accounts

McGill University chooses Envoke for higher education marketing and communications.

McGill University

Compliant communications across multiple university departments

READ CASE STUDY »

District of West Vancouver

Sending a clear community message

READ CASE STUDY »

Tools for effective contact engagement and compliant email communications.

Let’s discuss your requirements to establish or rule out a fit.

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